Accessibility Statement

Westminster Man and Van Accessibility Statement

Westminster Man and Van is committed to providing an accessible and inclusive digital experience for everyone in the Westminster area, including disabled users, older people, and those using assistive technologies. We aim to ensure that people can access information about our man and van services in an accessible Westminster Man and Van area without barriers.

Our Accessibility Commitment

We are working towards full compliance with the Web Content Accessibility Guidelines, version 2.1, at the AA level. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Our goal is that users in the Westminster area can find, understand, and use information about our moving and transport services independently, whether they are booking a move, requesting a quote, or learning more about what we offer.

Measures to Support Digital Accessibility

To support accessibility for visitors looking for an accessible Westminster Man and Van service, we take the following measures:

We design and develop pages with clear structure and headings so that content is easy to follow. We aim for strong colour contrast between text and background and use readable font sizes to help users with visual impairments. We avoid relying on colour alone to convey meaning and ensure that information is available in text form wherever possible.

Screen Reader Support

Our website is being developed to work smoothly with screen readers and other assistive technology used by customers in the Westminster Man and Van area. We use meaningful page titles, headings, and text descriptions to help users understand where they are on the site and what each page contains.

Images that convey important information are assigned descriptive alternative text. Decorative images are marked so that they can be skipped by screen readers, helping users focus on the information that matters most when planning moves in Westminster.

Keyboard Navigation

We aim to ensure that all interactive elements on the Westminster Man and Van website can be accessed and operated using a keyboard alone, without the need for a mouse. This is particularly important for users with motor impairments and for those who prefer keyboard navigation.

Navigation menus, buttons, and forms are being developed with a clear focus order, so that users can move logically through the page. Visible focus indicators help show which element is currently selected, supporting efficient navigation for keyboard users exploring our accessible Westminster Man and Van area content.

Ongoing Improvements

Accessibility is an ongoing process. We regularly review and update our website to improve its compliance with WCAG 2.1 AA and to respond to feedback from users. As we add new content and features to support customers in the Westminster area, we aim to build accessibility into the design and testing process.

There may be some legacy content or third-party components that are not yet fully accessible. We are working to minimise these issues and to offer alternative ways of accessing essential information where full accessibility cannot be achieved immediately.

Accessibility Feedback and Requests

If you experience any difficulty using the Westminster Man and Van website, or if you need information in a different format such as large print or a simplified explanation, you can contact us using the contact form on our website or by using the other contact options provided there.

Please include details of the page you were using and describe the accessibility issue you encountered. This helps us identify and resolve problems more quickly and ensures that our services remain accessible to customers throughout the Westminster Man and Van area.

Response to Accessibility Enquiries

We aim to acknowledge accessibility related enquiries promptly and to provide a meaningful response within a reasonable timeframe. Where possible, we will offer an accessible alternative or a temporary solution while we work on a longer-term fix.

Westminster Man and Van values every customer and is committed to providing an accessible experience that supports independent use of our services, from first enquiry through to the completion of a move in the Westminster area.